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Create Free Business Account| Pricing Type | Fixed term support |
| Product Supported | Poly Elite EduCart 500 with Group 500, 720p codec, remote MicArray, EE IV-1, and 12x camera |
| Support Hours | Not specified |
| Bundle Support | Poly Elite EduCart 500 support bundle |
| Covered Period | 1 year |
| Support Channel | Onsite |
| Provided Support | Onsite support |
| Service Characteristic | Onsite hardware service |
| Service Location | Customer site |
| Service Description | 1-year onsite support for eligible Poly Elite EduCart 500 education deployments |
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It provides 1-year onsite support for the specified Poly Elite EduCart 500 education configuration, including Group 500, 720p codec, remote MicArray, EE IV-1, and 12x camera components.
Onsite support helps reduce disruption by bringing service to the room, which is valuable when the cart is shared across classes and downtime affects instruction.
This is a support and warranty service, not a standalone hardware item.
It is best suited for schools, universities, and training teams that rely on Poly collaboration carts for scheduled teaching and hybrid sessions.

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