HP Poly Elite Onsite 1 Year Service for Dell/Lenovo Poly Room PCs

Keep conference rooms available and predictable with HP’s 1 year Poly Elite onsite service for Dell or Lenovo Poly Room PCs running Microsoft Teams or Zoom Rooms. This engagement prioritizes hardware-level recovery: certified technicians dispatch to customer sites, faulty units are replaced or escalated via Next Business Day replacement where applicable, and incident handling follows documented processes to reduce time-to-repair. The service removes procurement ambiguity for Poly-certified room endpoints and shifts repair effort to HP’s field resources, lowering internal operational overhead. Use this when you need contractual response SLAs for AV endpoints in executive or high-usage collaboration spaces, and when rapid recovery of scheduled meetings is critical to business continuity. Deployment planning, service coordination, and ticket escalation are handled through HP’s assigned support channels to keep ownership and accountability clear.