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Create Free Business Account| Product Supported | Poly G7500 4K codec with EagleEye IV 12x camera and integrated room peripherals |
| Support Hours | Not specified |
| Covered Period | 1 year |
| Support Channel | Remote analysis and onsite service |
| Provided Support | Poly+ Analyze onsite support |
| Service Characteristic | Onsite remediation with remote fault isolation |
| Service Location | Onsite |
| Service Description | Support service combining remote analysis with technician visit for in-room remediation |
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It combines remote analysis with onsite service so faults can be diagnosed quickly and remediated in the room when needed.
It is intended for the Poly G7500 4K codec room system with EagleEye IV 12x camera and related integrated peripherals.
Onsite support reduces downtime when a physical repair or hands-on intervention is required, which is important in high-value meeting spaces.
The coverage period is 1 year.

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