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Create Free Business Account| Product Supported | Poly G7500 4K codec with EagleEye IV 12x camera and integrated room peripherals |
| Support Hours | Not specified |
| Covered Period | 1 year |
| Support Channel | Remote analysis |
| Provided Support | Poly+ Analyze FRU support |
| Service Characteristic | FRU-based troubleshooting and replacement guidance |
| Service Description | Remote support service for component-level analysis and fault isolation |
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It adds remote analysis and FRU-oriented troubleshooting to help isolate the failing component before replacement decisions are made.
It is intended for the Poly G7500 4K codec room system with EagleEye IV 12x camera and related integrated peripherals.
FRU support helps reduce downtime by focusing service on the replaceable unit rather than treating the room as a single undifferentiated failure.
The coverage period is 1 year.

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