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Create Free Business Account| Mpn | P84910160 |
| Brand | HP Inc. |
| Category | software-services/professional-services |
| Vendor Sku | P84910160 |
| Product Name | 1YR PARTNER POLY+ TOUCH CONTROL WITH SILVER TRIM |
| Provided Support | Partner support with escalation |
| Service Type | Partner Poly+ Support |
| Remote Onsite | Remote (partner-delivered) |
| Service Duration | 12 months |
| Service Description | Partner-delivered Poly+ support for Touch Control devices |
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It covers 12 months of partner-delivered support for Poly Touch Control devices, including firmware update access, remote troubleshooting, configuration guidance and escalation to Poly technical teams when required.
Onsite dispatch is not included by default; the offering provides remote partner support and escalation. Onsite services can be quoted separately through the partner if required.
Firmware updates are provided via authorized Poly+ update packages, with partner guidance for scheduling and applying updates to preserve UX consistency.
Yes — the SKU represents a one-year, partner-delivered service contract intended for straightforward OPEX accounting and predictable budgeting.
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