HP 1YR Addon Poly CloudConnect powered by Pexip license card and support overview

HP 1YR Addon Poly CloudConnect (Pexip) U71U6PX

Name: HP 1YR Addon Poly CloudConnect (Pexip) U71U6PX
Brand: HP Inc.
SKU: U71U6PX
Price: 152.34 USD
Availability: InStock

HP Inc.|

MPN: U71U6PX

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$152.34

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Key Features

SMARTnet Enhanced - Extended Service (8 x 5 x 4 Hour)
4 Hour parts response
Exchange service for covered components
Electronic and physical support channels
Phone support and web knowledge-base access
Parts replacement included

Sustain enterprise meeting-room availability with one year of add-on support for Poly CloudConnect powered by Pexip. This option delivers an 8x5x4 hour service cadence and a 4-hour parts response for covered failures, plus electronic and physical exchange coverage to restore hardware and licensed functionality. Support includes phone assistance, web knowledge-base access, new releases updates, and replacement service — all coordinated under the SMARTnet Enhanced extended-service model. Designed for infrastructure teams that require predictable recovery SLAs for conferencing rooms, the package shortens repair cycles and reduces operational risk compared with break-fix. Activation includes entitlement verification and access to vendor support channels so help is one call or ticket away. Choose this license when room uptime, timely parts replacement and coordinated vendor escalation are priorities for executive- or board-level meeting environments.

Ideal For

Provide vendor-backed support for Poly CloudConnect room manager licenses in enterprise conference rooms
Reduce meeting downtime for executive suites with guaranteed parts response
Supplement internal NOC coverage with vendor phone and electronic escalation paths
Maintain predictable TCO for meeting-room hardware and licensing

Why This Product

1Provides 4-hour parts response instead of standard next-business-day replacements
2Includes both electronic and physical exchange channels versus electronic-only plans
3Bundles phone support and knowledge-base access for faster troubleshooting than basic break-fix
4Offers SMARTnet Enhanced coordination for licensing and hardware under a single SLA

General

Brand	HP Inc.
Title	1YR ADDON POLY CLOUDCONNECT POWERED BY PEXIP - ENTERPRISE ROOM MANAGER OPTION LICE
Category	software-services/professional-services
Product Type	Service - Addon License Support

Professional Services

Mpn	U71U6PX
Manufacturer	Cisco Systems, Inc
Service Type	SMARTnet Enhanced - Extended Service
Remote Onsite	Electronic, Physical
Provided Support	New Releases Update; Web Knowledge Base Access; Phone Support; Parts Replacement; Replacement
Service Duration	1 Year
Service Main Type	Exchange
Service Description	8 x 5 x 4 Hour
Service Response Time	4 Hour - Parts
Manufacturer Part Number	CON-SNTE-FLCUS100

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Frequently Asked Questions

What does the 8 x 5 x 4 Hour coverage mean?▾

It means support is provided during standard business hours, five days a week, with a four-hour parts response commitment for eligible issues.

Does this add-on include replacement parts?▾

Yes. The add-on includes parts replacement and exchange service under the SMARTnet Enhanced extended-service model.

How do I open a support case?▾

You open a case through the vendor phone support number or electronic support portal listed in your entitlement documentation; web knowledge-base access is also included for diagnostics.

Is software update or new release coverage included?▾

Yes. Provided Support includes New Releases Update to keep supported software components current within the license term.