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Create Free Business Account| Mpn | U96KJPV |
| Brand | HP Inc. |
| Category | software-services/professional-services |
| Product Supported | G7500-class devices |
| Service Type | POLY+ OS FRU Support |
| Remote Onsite | On-site |
| Service Duration | 1 Year |
| Service Location | Customer site |
| Service Description | On-site FRU parts replacement and OS repair scope |
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FRU coverage includes authorized field-replaceable unit parts and replacement labor performed on-site by certified technicians for covered G7500 devices.
Yes — this POLY+ SKU includes OS repair scope so technicians can restore OS serviceability as part of the incident resolution.
Scheduling windows depend on local dispatch availability; the SKU specifies on-site delivery but hourly windows and after-hours visits are subject to regional service terms.
Provide the device serial and purchase information to your HP service representative; they will confirm eligibility and any required entitlements before dispatch.

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