POLY + FRURAD POLY V52 UVB 1Y

Build a support offering that is easier to sell, deliver, and scale. 1Y POLY+ FRURAD POLY V52 UVB is a 1-year Partner Support Service designed for qualified channel partners who need a structured way to provide technical support backed by Cisco services infrastructure. The model lets partners retain primary responsibility for the customer experience while adding a dependable support layer behind the scenes. The service includes phone support and an 8 x 5 coverage window with next-business-day response, giving support teams a clear operating framework for standard issue handling and escalation. That combination is useful when you need predictable service levels without the cost of building a full direct-fulfillment support organization. Because the offering is built for phased implementation, it fits partners expanding from basic support into a more complete services practice. It helps standardize how support is delivered, improves consistency across customer engagements, and creates room for margin growth through a branded service model. For organizations supporting Poly V52 UVB environments, it provides a practical balance of coverage, response timing, and channel flexibility.