POLY + FRURAD-G POLY V52 UVB 1Y

Strengthen your support practice with a service model built for channel delivery. 1Y POLY+ FRURAD-G POLY V52 UVB gives qualified partners a structured way to deliver customer support under their own brand while relying on Cisco services infrastructure for backing and operational depth. This 1-year partner support service is designed to help you expand recurring service revenue without building every support capability from scratch. It includes 24 x 7 phone support and a 4-hour response target, giving your team a clear service commitment to present to end users. The model supports phased implementation, so you can introduce collaborative services in a controlled way and scale as your practice matures. For partners managing installed bases and service contracts, the value is in consistency: predictable support coverage, a defined response window, and a delivery framework that helps protect margins. It is a practical fit for organizations that want to own the customer experience while extending their operational reach through Cisco-backed support resources.