Lenovo 5 Year Advanced Service YourDrive YourData Premier Support SKU 5PS7A23537 on-site 24x7x2 SLA

POLY + FRU POLY G500 EEIV-4X Lenovo 1Y

Name: POLY + FRU POLY G500 EEIV-4X Lenovo 1Y
Brand: HP Inc.
SKU: U95F4PV
Price: 2065.15 USD
Availability: InStock

HP Inc.|

MPN: U95F4PV

Digital Delivery

$2,065.15

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Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

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Key Features

5 Year service duration
24 x 7 x 2 Hour parts and labor response
On-site maintenance and parts replacement
YourDrive YourData data retention option
Premier Support phone assistance
Covers electronic and physical service sub types

Optimize uptime and data control with Lenovo’s five-year Advanced Service extended warranty that bundles YourDrive YourData and Premier Support. This offering delivers a 24 x 7 x 2 Hour parts-and-labor response SLA, on-site maintenance dispatch, defective media retention, and phone-based technical assistance. The service scope covers physical and electronic failure modes with parts replacement and labor performed at the customer location, reducing repair cycles and administrative friction. YourDrive YourData preserves your data ownership during hardware repairs, while Premier Support routes incidents to higher-touch support channels for faster case resolution. Choose this extended warranty when securing critical infrastructure where rapid response windows and qualified on-site technicians make the difference between minor service interruptions and prolonged outages.

Ideal For

Protect mission-critical servers with guaranteed 2 hour on-site response
Maintain branch office infrastructure with extended on-site coverage
Preserve customer data ownership during repairs with YourDrive YourData
Consolidate support under a single 5 year maintenance contract for fleet devices

Why This Product

1Offers 2 hour on-site response SLA versus standard next-business-day options
2Includes YourDrive YourData to retain customer-owned drives during repairs
3Bundles phone-based Premier Support for faster escalation handling
4Five-year term reduces procurement churn compared with annual renewals

General

Mpn	5PS7A23537
Brand	Lenovo
Category	software-services/professional-services

Licensing

Pricing Type

Contracted warranty extension

Software General

Product Supported

Lenovo hardware (refer to SKU)

Support Warranty

Provided Support	Defective Media Retention; Repair; Parts Replacement; Phone Support
Service Characteristic	Parts & Labor

Professional Services

Service Type	Advanced Service + YourDrive YourData + Premier Support
Remote Onsite	On-site
Duration Hours	N/A
Service Duration	5 Year
Service Location	On-site (customer location)
Service Description	24 x 7 x 2 Hour on-site maintenance with parts & labor and defective media retention

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Net-30 terms for qualified businesses

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Frequently Asked Questions

What response time does this service guarantee?▾

This service provides a 24 x 7 x 2 Hour parts and labor response SLA for eligible incidents requiring on-site intervention.

Does the contract include data retention options?▾

Yes. YourDrive YourData is included, allowing customers to retain control of drives and opt for defective media retention during repairs.

Is on-site support available worldwide?▾

On-site availability is subject to regional service coverage; Lenovo will confirm local dispatch and eligibility during contract validation.

What does Premier Support deliver beyond standard phone support?▾

Premier Support routes issues to higher-touch channels and provides prioritized phone assistance and case management to accelerate resolution.