HP 1Y POLY ELITE OS FRU-G SMARTnet Return for Repair service for Poly G7500EEIV4XTC8ZR — one year

HP Inc. 1Y POLY ELITE OS FRU-G G7500EEIV4XTC8ZR

Name: HP Inc. 1Y POLY ELITE OS FRU-G G7500EEIV4XTC8ZR
Brand: HP Inc.
SKU: U96LTPV
Price: 2260.65 USD
Availability: InStock

HP Inc.|

MPN: U96LTPV

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$2,260.65

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Key Features

1 Year SMARTnet Return for Repair
Parts & labor included
30 Day parts-and-labor response time
Carry-in maintenance workflow
MPN CON-RFR-4008841
Service characteristic: Parts & Labor

Ensure predictable repair economics and measured service response with one year of SMARTnet Return for Repair for eligible Poly devices. This maintenance SKU bundles parts replacement and labor via a carry-in workflow, backed by Cisco-registered service processes and HP administration. The plan provides a 30-day parts-and-labor response window, reducing administrative overhead for procurement and support teams while keeping meeting rooms and collaboration endpoints operational. Ideal for enterprise estates that require vendor-traceable repairs and consistent RMA handling, the service helps lower spare-parts inventory, centralize repair tracking, and protect device residual value. Use this SKU to align third-party AV endpoints with enterprise maintenance standards and simplify budgeting for repairs over the contract year.

Ideal For

Enterprise AV fleets requiring vendor-traceable repair cycles and parts replacement
IT procurement standardizing one-year repair coverage for mission-critical endpoints
Service desks consolidating RMA handling to reduce field dispatches
Organizations minimizing spare-unit inventory by relying on manufacturer parts replacement

Why This Product

1SMARTnet Return offers parts replacement and documented vendor repairs versus generic third-party repair credits
230-day response SLA balances cost and turnaround compared with premium next-business-day onsite options
3Carry-in workflow centralizes repairs to reduce field travel and spare-unit logistics
4One-year term standardizes budgeting versus ad-hoc repair spend

Licensing

Pricing Type

Fixed-term service

Identification

Mpn	U96LTPV
Vendor	HP Inc.
Category	software-services/professional-services
Product Name	1Y POLY ELITE OS FRU-G G7500EEIV4XTC8ZR

Support Warranty

Provided Support	Repair; Parts Replacement
Service Response Time	30 Day
Service Characteristic	Parts & Labor

Professional Services

Service Type	SMARTnet Return for Repair - Extended Service
Remote Onsite	Carry-in
Duration Hours	168 hours
Service Duration	1 Year
Service Location	Carry-in
Service Description	Parts replacement and repair under SMARTnet return-for-repair terms with 30 Day parts-and-labor response

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Frequently Asked Questions

What is included in SMARTnet Return for Repair?▾

The service includes parts replacement and repair under SMARTnet terms with parts & labor covered and a 30-day parts-and-labor response window via carry-in maintenance.

How long does an RMA repair typically take?▾

The service specifies a 30 Day parts-and-labor response time; actual turnaround depends on diagnostics, part availability, and return shipping.

Is on-site support included with this SKU?▾

No. This SKU provides carry-in SMARTnet return-for-repair service. On-site support requires a different SMARTnet or advanced service level.

Who performs the repairs?▾

Repairs are performed through Cisco/HP-authorized repair centers following SMARTnet procedures and using manufacturer replacement parts (MPN CON-RFR-4008841).