POLY ELITE FRURAD TC10 Cisco 24x7 4-Hour Technical Service 1Y

Support Poly TC10 deployments with a 1-year elite FRU service designed to keep technical issues moving toward resolution. For infrastructure teams, the difference is not just access to help — it is the ability to preserve availability when a collaboration endpoint becomes a bottleneck for meetings, rooms, or executive spaces. This service is positioned for organizations that value direct support coverage over reactive break-fix handling. The 24 x 7 x 4 hour technical service model associated with this line gives IT teams a structured path for escalation and response, which is especially useful when room systems must stay ready outside normal business hours. Because the service is tied to the Poly TC10 platform, it fits environments that have standardized on that endpoint and want support aligned to the installed base. For procurement teams, the one-year term offers a clear way to cover near-term operational risk without committing to a longer service horizon than the deployment requires.