
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Provided Support | Partner escalation, parts coordination, onsite repair |
| Service Type | Partner-managed support for Zoom Room hardware |
| Remote Onsite | Remote triage and onsite as needed |
| Service Duration | 1 Year |
| Service Location | Customer site (partner territory dependent) |
| Product Supported | HP PC and TC10 touch controller (Zoom Room base kit) |
| Service Description | Partner-coordinated remote troubleshooting and onsite dispatch |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
The one year partner support covers remote troubleshooting, partner-managed onsite dispatch where required, and coordination of parts replacement for the included HP PC and TC10 controller.
The TC10 is included to standardize the controller experience; integration and final configuration depend on Zoom Room software provisioning and on-site network settings.
Issues are escalated through the partner support channel which coordinates directly with Poly and HP for parts and advanced technical assistance according to the support agreement.
Yes. Renewal and multi-year upgrades are available; contact your procurement or partner representative for options and pricing to extend coverage.

HP Inc. · D88155DS1

HP Inc. · U98Z6PV

HP Inc. · U71U2PX

HP Inc. · UJ9F9PX

HP Inc. · UF0H0PX