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Create Free Business Account| Mpn | P87300160 |
| Brand | HP Inc. |
| Vendor | HP Inc. |
| Category | software-services / professional-services |
| Product Name | Poly+ Studio X70 with TC8 Dual Camera 4K+ Video System Support |
| Product Supported | Poly Studio X70; Poly TC8 dual camera controller |
| Covered Period | 12 months |
| Provided Support | Onsite technical support, configuration, diagnostics, and partner escalation |
| Service Type | Partner Poly+ Onsite Support |
| Remote Onsite | Onsite |
| Duration Hours | null hours |
| Service Duration | 12 months |
| Service Location | Customer site (conference rooms) |
| Service Description | Onsite technical support for specified Poly collaboration systems |
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Yes. The service covers onsite diagnostics and configuration assistance for Studio X70 systems paired with TC8 dual camera controllers, including multi-camera switching and preset validation.
Onsite technicians document findings and initiate partner escalation to Poly; replacement or RMA follows Poly's warranty terms coordinated by the partner.
Technicians perform network validation as part of diagnostics for video-quality and control issues; deeper network remediation may require coordination with your network team.
Yes. The kit can be used for scheduled preventive checks to validate firmware, network settings, and TC8 configurations prior to critical meetings.

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