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Create Free Business Account| Product Supported | Xenon Edge |
| Bundle Support | Parts and labor |
| Provided Support | Repair; parts replacement |
| Service Characteristic | Physical service |
| Service Type | Maintenance service |
| Remote Onsite | On-site |
| Duration Hours | 24 hours |
| Service Duration | 5 years |
| Service Location | On-site |
| Service Description | Next-business-day on-site repair with parts replacement |
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It is intended for Xenon Edge devices and provides on-site repair with parts replacement.
The service is specified as next-business-day response for parts and labor.
The contract term is 5 years, which suits longer deployment cycles.
On-site service reduces shipping delays and helps restore devices closer to the point of use.
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