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Create Free Business Account| Service Tier | FortiCare Premium support |
| Coverage Term | 5-year support term |
| Shipping Weight | 0.00 lb |
| Compatible Product | FortiRecorder-400H |
| Support Availability | 24x7 technical support |
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FortiRecorder-400H names the compatible Fortinet recorder model. FC-10-K400H-247-02-60 is the ordering code for its five-year FortiCare Premium support entitlement. Both identify the same coverage selection, not two recorder appliances.
This code provides a five-year FortiCare Premium support term for a FortiRecorder-400H appliance. The entitlement includes 24x7 technical assistance and hardware coverage. It does not include the FortiRecorder-400H appliance itself.
Fortinet associates the service entitlement with the covered FortiRecorder-400H through its registration and support processes. Have the appliance serial number available for registration, support requests, and verification of the covered device.
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