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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | FortiCare Premium support |
| Coverage Term | 1-year support term |
| Covered Product | FortiRecorder-400H |
| Technical Support Availability | 24 x 7 technical support |
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FortiRecorder-400H is the recorder model covered by the service. FC-10-K400H-247-02-12 is the Fortinet ordering code for its 1-year FortiCare Premium support entitlement. The code identifies support coverage, not a separate recorder hardware model.
This entitlement provides one year of FortiCare Premium coverage for one FortiRecorder-400H appliance, including 24 x 7 technical support access. It does not include the recorder appliance, cameras, storage media, installation, or any additional support term.
Fortinet associates the support entitlement with the covered FortiRecorder-400H appliance through registration. Keep the recorder serial number available for activation or renewal processing. Eligibility and activation timing can depend on the appliance's current support status.
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