
| Service Type | Priority RMA / Hardware Delivery |
| Remote Onsite | Delivery / Logistics |
| Service Duration | 1 year |
| Service Location | Global support centers with regional fulfillment |
| Service Description | Priority replacement hardware shipment with 4-hour delivery SLA |
| Mpn | FC-10-AD5KG-211-02-12 |
| Vendor | Fortinet |
| Product Name | 1 Year 4HRS Delivery PRMA SVC |
| Provided Support | Hardware replacement and priority case escalation |
| Product Supported | FortiADC-5000G |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
The SLA guarantees prioritized shipment of replacement hardware for covered FortiADC-5000G units, initiated once Fortinet authorizes an RMA. Delivery applies to locations within Fortinet’s regional fulfillment areas; remote locations may be subject to logistics constraints.
No. This SKU covers priority replacement hardware delivery and case escalation. On-site installation or field technician labor must be procured separately if required.
This priority RMA augments the base warranty or support agreement by adding expedited replacement logistics and case priority. Warranty terms for defect coverage remain governed by the original product warranty.
Service applicability is tied to the contracted FortiADC-5000G deployments and the terms in your Fortinet support agreement. Transfers or reassignments must be coordinated with Fortinet support and may require contract amendment.
Save 14%Fortinet · FC-10-SA3KG-211-02-12
Save 14%Fortinet · FC-10-SA3KG-212-02-12
Save 14%Fortinet · FC-10-F51GP-212-02-12
Save 14%Fortinet · FC-10-FG21F-212-02-12
Save 14%Fortinet · FC-10-F2H1G-212-02-12
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account