Fortinet FC-ESA-PRMA-4HD-36-E ESA Priority RMA Service

FC-ESA-PRMA-4HD-36-E provides a 3-year ESA entitlement with Priority RMA handling and 4-hour hardware delivery for eligible Fortinet equipment. It is a service coverage entitlement, not a standalone appliance, module, or other physical hardware component.

This entitlement carries a 3-year coverage term. During that term, eligible covered equipment receives the Priority RMA service level and 4-hour hardware delivery described by the service code, subject to Fortinet coverage eligibility and support registration.

Use this service when eligible Fortinet equipment requires replacement-hardware logistics within a 4-hour delivery commitment after an approved Priority RMA. It suits environments where extended hardware outages require a defined replacement service response.