Fortinet FortiCare Premium to Elite Upgrade, 5-Year

Move from standard premium support to a higher service tier without changing the underlying Fortinet platform. This 5-year upgrade is built for organizations that depend on Fortinet systems to protect production traffic, remote access, and security policy enforcement around the clock. By upgrading an existing FortiCare Premium entitlement to Elite, teams gain a more responsive support posture and a stronger path to resolution when issues affect uptime, security operations, or change windows. That matters when internal teams are already stretched and every hour of delay increases operational risk. This service is intended for environments where support quality is part of the architecture, not an afterthought. It helps procurement and infrastructure leaders standardize on a higher support tier for long-term deployments, while keeping the investment aligned to the value of the protected infrastructure. Requires an active FortiCare Premium base entitlement.