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Create Free Business Account| Pricing Type | Term service |
| Product Supported | FortiGate / FortiCare Premium entitlement required |
| Bundle Support | FortiCare Elite upgrade |
| Covered Period | 5 years |
| Provided Support | Maintenance |
| Service Characteristic | Requires existing Premium coverage |
| Service Type | Maintenance / support upgrade |
| Remote Onsite | Remote |
| Duration Hours | 5 years |
| Service Duration | 5 years |
| Service Location | Remote |
| Service Description | Upgrades an existing FortiCare Premium entitlement to FortiCare Elite coverage for a 5-year term. |
| Certification Vendor | Fortinet |
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It upgrades an existing FortiCare Premium entitlement to FortiCare Elite coverage for the stated 5-year term.
Yes. This upgrade requires an existing FortiCare Premium entitlement.
No. This is a remote support and maintenance service.
A 5-year term reduces renewal frequency and helps align support coverage with the expected life of the deployment.

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