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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Fortinet deployment |
| Bundle Support | PRMA |
| Covered Period | 3 Years |
| Provided Support | Onsite maintenance support |
| Service Characteristic | 4-hour onsite response |
| Service Type | Maintenance |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Onsite |
| Service Description | 3-year PRMA onsite maintenance service with 4-hour response coverage |
| Certification Vendor | Fortinet |
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It indicates a service commitment for onsite response within 4 hours under the applicable support terms.
This service term is 3 years.
This is an onsite maintenance service.
Onsite support is valuable when downtime is costly, remote troubleshooting is not enough, or physical intervention is needed to restore service quickly.

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