
| Service Type | Next-business-day replacement support |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 1 year |
| Service Location | Customer site |
| Service Description | Support service for Fortinet deployments with next-business-day replacement coverage |
| Certification Vendor | Fortinet |
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It means replacement or service action is targeted for the next business day after a valid support event is opened, helping reduce downtime exposure.
A one-year term is useful when you need support coverage for a defined planning window or want flexibility around future refresh decisions.
Yes. It is intended for environments where service continuity matters and faster recovery is more valuable than slower support options.
Yes. A fixed-term support contract makes service costs easier to forecast across the coverage period.
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