Fortinet FC-10-G7H0G-247-02-12 FortiCare Premium Support

Keep a FortiGate 70G appliance under FortiCare Premium coverage for one year with FC-10-G7H0G-247-02-12. This service plan provides 24x7 access to Fortinet technical support for fault isolation, configuration assistance, and escalation of appliance issues. It also includes access to supported software and firmware updates, helping administrators maintain an approved FortiOS release as operational requirements change. FortiCare Premium adds next-business-day advanced hardware replacement coverage for eligible hardware failures. That replacement level matters for branch, campus-edge, and distributed firewall deployments where an extended outage can interrupt site connectivity, VPN access, or security policy enforcement. Technical support remains available around the clock rather than only during regional business hours. This is a FortiCare support entitlement for the FortiGate 70G platform, not a FortiGuard security subscription. It covers Fortinet support services and hardware-replacement handling; security services such as threat-intelligence feeds, web filtering, and other protection subscriptions are separate service entitlements. Select this plan where the installed FortiGate 70G requires the Premium service tier and a 1-year covered period.