Fortinet 1 Year 24x7 Enterprise Support Agreement XB1 | Tier Support

Keep Fortinet environments supported around the clock with this 1 Year 24x7 Enterprise Support Agreement, Tier XB1. Built for organizations that cannot afford delayed response windows, the agreement provides continuous access to enterprise support coverage for a full year. That matters when security infrastructure sits on the path of business traffic and every hour of exposure can affect operations. This support tier is a practical fit for teams that need dependable vendor coverage without adding complexity to day-to-day operations. It helps ensure that support is available when incidents occur, giving administrators a direct path to assistance during critical events. For procurement teams, the value is straightforward: predictable annual coverage, enterprise-grade response availability, and a support posture aligned to production security environments.