FD 6406 Standard 3F Service Agreement Year 1 | FORMAX Support

Maintain continuity for your FD 6406 environment with a year 1 service agreement built to keep support access in place when it matters most. This FORMAX, a division of BES service plan is intended for organizations that need predictable coverage, faster issue escalation, and a clear path to resolution during the first year of ownership. For procurement teams, the value is straightforward: service coverage helps protect the investment you already made in the equipment and reduces the operational uncertainty that comes with unplanned faults or service gaps. For technical teams, it means a defined support relationship with the original vendor ecosystem, which can simplify troubleshooting and keep maintenance workflows aligned with the product. Year 1 coverage is especially important when a device is newly deployed, integrated into production, or still being validated in the field. This agreement helps ensure the system is supported during the period when configuration changes, user adoption, and early-life issues are most likely to surface. If your goal is to keep the platform available and avoid avoidable delays, this service agreement provides the support foundation to do it.