FIVE9 Essentials QM Implementation Service

Apply implementation assistance to a FIVE9 Essentials QM quality-management deployment with the professional service ordered as 540-0640. The offering is associated with the Essentials QM environment and is classified as a service rather than a physical device. It gives organizations a named FIVE9 service for implementation work connected to the quality-management portion of a contact-center environment. Quality management in a contact-center context centers on reviewing interactions and maintaining consistent evaluation practices. Essentials QM names the applicable FIVE9 environment for this service. The implementation designation identifies an engagement focused on putting that environment into operation, rather than a standalone appliance, cable, mount, or packaged software medium. Keep the service associated with the Essentials QM deployment it is intended to address. Use this offering where the project calls specifically for FIVE9 Essentials QM implementation assistance. Its distinguishing characteristic is the named Essentials QM focus, which identifies the applicable quality-management environment. It represents professional-service delivery for that environment and differs from physical technology products by addressing implementation work. Technical owners can use the service name to align the engagement with the Essentials QM portion of a FIVE9 contact-center deployment.