| Product Supported | 5720-24MW-TAA |
| Service Location | Onsite |
| Support Provided | RMA-only coverage |
| Service Characteristic | PSS next-business-day onsite RMA-only service |
| Service Type | RMA-only service |
| Delivery Method | Onsite service |
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They identify the same Extreme Networks service product. 94311-5720-24MW is the model-number form, while 94311-5720-24MW-TAA is the full ordering-code form used to order the PSS next-business-day onsite RMA-only entitlement.
The entitlement provides PSS next-business-day onsite RMA-only service for the 5720-24MW-TAA platform. Its stated scope is RMA handling, so it should not be treated as a general technical-support package.
The service location is onsite. The stated response characteristic is next-business-day onsite RMA service, subject to the eligibility and service-handling procedures applicable to the covered Extreme Networks platform.
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