
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Service Type | Advanced Hardware Replacement (AHR) — RMA Only |
| Remote Onsite | RMA-only (no on-site labor included) |
| Service Duration | As purchased / term-defined |
| Service Location | Global / region-dependent logistics |
| Service Description | Priority RMA processing and 4‑hour AHR parts replacement entitlement |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
RMA Only covers priority parts replacement and vendor-managed return logistics. It does not include on-site technician labor, diagnostics, or configuration services—those remain the customer's responsibility.
'4HR' refers to the advanced hardware replacement entitlement and vendor response for parts dispatch. It does not imply on-site engineer arrival; customers should confirm regional logistics and expected delivery windows with Extreme Networks.
Yes. Many customers pair RMA-only AHR with separate on-site or break/fix services to cover both rapid parts replacement and field engineer tasks. Coordinate contract terms to avoid coverage gaps.
Verify entitlement through your Extreme Networks account representative or the support portal using the device serial and the MPN 94307-5520-12MW-36W to confirm active coverage and regional logistics.

Extreme Networks · PREM-ONSITECONSULT-10

Extreme Networks · PREM-ONSITECONSULT-1

Extreme Networks · PREM-REMOTECONSULT-1

Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT