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Create Free Business Account| Product Supported | Extreme Networks hardware eligible for PremierPLS coverage |
| Covered Period | See vendor contract for covered period |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR stands for Next Business Day Advanced Hardware Replacement. It means Extreme will arrange for replacement parts or devices to be dispatched with next-business-day priority once a qualifying hardware failure is confirmed under the PremierPLS terms.
Coverage applies to Extreme Networks hardware that is eligible for PremierPLS. Confirm eligible SKUs and serials with your Extreme account team or review the contract for exact platform inclusion.
Open a support case through your assigned Extreme support channel or portal. Provide the device serial number and failure diagnostics; Extreme will validate coverage and coordinate NBD dispatch where applicable.
PremierPLS NBD AHR focuses on parts and replacement logistics. For onsite technician services or configuration assistance, coordinate additional service contracts with Extreme or an authorized partner.

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