
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Product Supported | Applies to eligible Extreme Networks devices |
| Support Hours | Contact vendor for support hours |
| Covered Period | Contact vendor for covered period and term |
| Provided Support | Next-business-day parts replacement; Advanced Hardware Replacement (AHR); technical support |
| Service Description | Hardware replacement coordination and technical support |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
NBD refers to next-business-day parts replacement; AHR means Advanced Hardware Replacement. Together they provide rapid replacement of failed hardware components or units on the next business day where eligible.
Coverage term and start date are determined at purchase. Contact Extreme Networks or your authorized reseller for exact term options and activation details.
Eligibility varies by device family and serial number. Confirm eligible models with Extreme or your reseller before purchase to ensure coverage for specific hardware.
Open a case via the Extreme Support Portal or phone line. Support will triage remotely and, if AHR is authorized, schedule next-business-day replacement and shipment per the case details.

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