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Create Free Business Account| Mpn | 98504-H32133 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EWPP PremierPLS NBD AHR H32133 |
| Product Supported | Extreme hardware platforms referenced by SKU |
| Support Hours | Vendor-defined support hours (see contract) |
| Covered Period | Contracted service term (contact vendor for term specifics) |
| Provided Support | Next-business-day advanced hardware replacement (AHR) |
| Provided Support Notes | Priority case handling and replacement logistics managed by Extreme |
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NBD AHR indicates next-business-day advanced hardware replacement: when a qualified failure is confirmed, Extreme dispatches a replacement unit for arrival the next business day according to the contract terms. Exact delivery timing and geography depend on the contracted service region.
This SKU references PremierPLS-level support for Extreme hardware specified at purchase. Coverage applies to the devices listed on the original order or support contract; contact Extreme or your reseller to verify eligibility for a specific serial number or product family.
Open a support ticket through your Extreme support portal or authorized reseller. Provide the device serial number and failure details; PremierPLS routes the case for priority handling and initiates the AHR process if hardware replacement is authorized.
Contract term modifications, renewals, or upgrades are handled through Extreme or your reseller. Review your current contract for renewal windows and options or contact your sales representative to discuss extensions or alternate coverage levels.
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