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Create Free Business Account| Mpn | 98504-H32046 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EWPP PremierPLS NBD AHR H32046 |
| Product Supported | Extreme hardware platforms referenced by SKU |
| Support Hours | Vendor-defined support hours (see contract) |
| Covered Period | Contracted service term (contact vendor for term specifics) |
| Provided Support | Next-business-day advanced hardware replacement (AHR) |
| Provided Support Notes | Priority routing and replacement logistics managed by Extreme |
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The service provides next-business-day advanced hardware replacement when a failure is validated and the location falls within contracted delivery regions. Confirm specific delivery commitments for your region in the support contract.
PremierPLS includes prioritized technical intake and escalation; remote diagnostics are part of the support workflow, with replacement initiated if on-device repair is not feasible. Exact troubleshooting scope is defined in the contract.
Coverage applies to devices listed on the purchase order or contract tied to the SKU. Some legacy or specialized products may require alternate entitlements—verify eligibility with Extreme or your reseller.
Service portability and transfer conditions vary by contract and geography. To move coverage between sites or regions, contact Extreme or your reseller to update the contract and confirm continued eligibility.
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