
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Product Supported | EWPP PREMIERPLS NBD AHR H30299 (see vendor for supported models) |
| Support Hours | Contact Extreme Networks for published support hours |
| Covered Period | Coverage period and start date defined by Extreme Networks contract |
| Provided Support | PremierPLS NBD AHR (next-business-day advanced hardware replacement — consult vendor terms) |
| Service Location | Geographic eligibility varies — confirm with Extreme Networks |
| Service Description | Service delivery, activation, and logistics administered under the Extreme Networks service agreement |
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Eligibility is determined by the Extreme Networks service agreement and asset registration. Provide serial numbers to Extreme or your A5 IT representative to verify coverage.
The SKU specifies next-business-day advanced hardware replacement; whether replacement is on-site or shipment-based depends on region and the vendor’s service terms — confirm with Extreme Networks.
Combining service tiers or bundling professional services is governed by Extreme Networks policies. Contact Extreme or A5 IT to design a combined support solution that meets SLAs.
Escalation follows the PremierPLS path outlined in the vendor agreement. Open a case with Extreme Networks support and reference your PremierPLS contract to access prioritized handling.

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