
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Extreme Networks hardware (confirm eligible models with vendor) |
| Support Hours | Varies by contract |
| Covered Period | See vendor contract |
| Provided Support | EWPP PREMIERPLS with NBD AHR |
| Service Characteristic | Vendor-managed part dispatch |
| Service Location | Regional dispatch |
| Service Description | PremierPLS technical coordination with Next Business Day Advanced Hardware Replacement |
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This SKU specifies Next Business Day Advanced Hardware Replacement where regional logistics allow. Exact dispatch and delivery times depend on location and contract terms — verify delivery windows with Extreme or your reseller.
Yes. Provide the device serial number to Extreme Networks or an authorized reseller to confirm eligibility, entitlement status, and any preconditions for replacement service.
Yes. PremierPLS includes elevated technical coordination and case management in addition to the hardware replacement process. Specific response times and contact channels depend on the signed contract.
Register the entitlement with Extreme, document serial numbers for covered devices, and review regional replacement procedures with your reseller to ensure the support aligns with your operational processes.

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