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Create Free Business Account| Product Supported | EWPP PREMIERPLS NBD AHR H30136 (see vendor for supported models) |
| Support Hours | Contact Extreme Networks for support hours |
| Covered Period | Term and coverage dates set by Extreme Networks contract |
| Provided Support | PremierPLS NBD AHR (next-business-day advanced hardware replacement — contact vendor for details) |
| Service Location | See vendor agreement for supported geographies |
| Service Description | Service terms, activation, and logistics managed by Extreme Networks and documented in the contracted agreement |
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NBD AHR refers to next-business-day advanced hardware replacement. Exact on-site or drop-shipment procedures and eligibility are defined in the Extreme Networks service agreement for this SKU.
Confirm covered models by providing serial numbers to Extreme Networks or your A5 IT account representative; asset registration and the vendor contract determine eligibility.
Activation timing and effective date depend on the vendor agreement and asset registration. Contact Extreme Networks to coordinate start date and confirm any prorating rules.
This PremierPLS tier focuses on prioritized handling and next-business-day replacement logistics, reducing repair lead times compared with standard warranty return-to-vendor processes; review the contract for precise differences.

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