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Create Free Business Account| Product Supported | EWPP PremierPLS NBD AHR 31012 |
| Support Hours | Business hours / case intake via Extreme Networks portal |
| Covered Period | Contract term defined at purchase; contact vendor or reseller |
| Provided Support | Advanced Hardware Replacement (Next Business Day) |
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It delivers next‑business‑day advanced hardware replacement for eligible Extreme Networks hardware under SKU 98504-31012, reducing time to parts replacement and helping preserve operational SLAs.
Open a support case with Extreme Networks via the support portal or your reseller. Entitlement and eligibility are verified and, if approved, replacement parts are dispatched per the service terms.
Coverage is defined by the service contract and entitlement. Contact Extreme Networks or your reseller with system serial numbers to confirm eligibility for SKU 98504-31012.
This SKU covers advanced hardware replacement logistics and parts dispatch. For on‑site technical labor or configuration services, confirm whether an additional support contract or field service is required.

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