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Create Free Business Account| Product Supported | EWPP PREMIERPLS NBD AHR 16502T |
| Support Hours | Business hours |
| Covered Period | Per contract |
| Provided Support | Next-Business-Day AHR (advanced hardware replacement) |
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NBD AHR stands for Next-Business-Day Advanced Hardware Replacement. With this entitlement (MPN 98504-16502T) approved, Extreme coordinates a replacement hardware shipment intended to arrive on the next business day after claim validation.
Coverage applies to the specific hardware serial numbers and devices listed on the associated contract or chassis entitlement. Confirm device eligibility with your Extreme support representative using the MPN 98504-16502T.
Open a support case through Extreme’s support portal or your designated support channel. Provide the affected device serial number, failure details, and contract reference; Extreme will validate the entitlement and coordinate the NBD AHR process.
This SKU provides advanced hardware replacement and a prioritized support path. Technician labor for on-site installation or swaps is not automatically included unless specified in the underlying contract—confirm scope with your sales engineer.

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