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Create Free Business Account| Pricing Type | Support entitlement |
| Response Time | 4 hr |
| Product Supported | Extreme Networks X465-24W |
| Support Hours | 24 x 7 coverage not specified in source data |
| Bundle Support | PremierPLS |
| Covered Period | Support term not specified in source data |
| Support Channel | Remote support and parts replacement |
| Provided Support | Advanced hardware replacement |
| Service Characteristic | 4-hour response for hardware replacement |
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AHR refers to advanced hardware replacement, which is designed to get replacement hardware to you faster than standard return-and-repair support.
This support entitlement is for the Extreme Networks X465-24W.
It helps reduce the time a failed switch remains out of service, which is important when access-layer uptime affects many users and devices.
No. This is a support and warranty entitlement for a supported Extreme Networks device.

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