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Create Free Business Account| Mpn | 98507-4220-48P-4X |
| Vendor | Extreme Networks |
| Product Name | EWPP PremierPLS 4HR AHR 4220-48P-4X |
| Product Supported | Extreme Networks 4220-48P-4X switch series |
| Support Hours | Not specified |
| Covered Period | Not specified by vendor |
| Provided Support | Premier-level escalation, case management, and 4HR Advanced Hardware Replacement |
| Service Location | Vendor-managed |
| Service Description | Premier case handling and vendor-managed RMA logistics |
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PremierPLS adds elevated case management and prioritized engineering escalation on top of 4HR AHR and monitoring triage. MonitorPLS focuses on monitoring and AHR without the same level of engineering engagement or case prioritization.
The SKU specifies 4HR Advanced Hardware Replacement, which covers prioritized hardware replacement logistics. For explicit on-site technician dispatch or installation services, confirm with Extreme or your reseller as those may be separate offerings.
PremierPLS is scoped to Extreme Networks hardware indicated by the SKU. For multi-vendor coverage, coordinate separate vendor contracts or a third-party support provider to ensure consistent SLAs across platforms.
Contact your Extreme Networks account team or authorized reseller with the device serial numbers and current contract details. They will provide an upgrade path, pricing delta, and any pro-rata term adjustments required.

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