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Create Free Business Account| Product Supported | EWP Premier Software Support S20160 |
| Support Hours | Varies by contract |
| Covered Period | Term-based (consult order for exact period) |
| Provided Support | Software updates, bug fixes, technical assistance |
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EWP Premier S20160 covers vendor-issued software updates, bug fixes and access to Extreme technical assistance for the products identified on your entitlement. Exact coverage and duration are defined in the purchased contract.
Contact your Extreme Networks reseller or account representative to request renewal. Provide the MPN 98003-S20160 and current contract details; renewal terms and effective dates are handled through the order process.
No. EWP Premier S20160 provides software maintenance and technical assistance. On-site hardware repair and replacement are covered under separate hardware warranty or support contracts.
Open a support case through the Extreme Networks support portal using your registered entitlement. Include product serial numbers, software versions and a clear problem description to expedite troubleshooting.

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