
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Subscription support |
| Product Supported | Extreme Networks hardware |
| Support Hours | Business hours |
| Covered Period | 4-hour response |
| Support Channel | Replacement shipment |
| Provided Support | Advanced hardware replacement |
| Service Characteristic | Premier replacement coverage |
| Service Location | Remote fulfillment |
| Service Description | 4-hour advanced hardware replacement for eligible Extreme Networks hardware |
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It is a support model that ships replacement hardware quickly so failed components can be swapped out and service restored sooner.
Advanced replacement focuses on fast shipment of parts, while onsite support sends a technician to the location. The right choice depends on your recovery model.
Eligibility depends on the specific Extreme Networks hardware and the associated support contract terms.
It provides a defined 4-hour replacement commitment that helps reduce downtime and supports more predictable incident response.

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