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Create Free Business Account| Shipping Weight | 0.00 lb |
| Response Time (Ms) | 4 hours (14,400,000 ms) |
| Product Supported | H35388 equipment |
| Support Provided | Premier support with 4-hour advanced hardware replacement |
| Bundle Support Type | ExtremeWorks Premier |
| Service Characteristic | Advanced Hardware Replacement (AHR) |
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98007-H35388 provides an ExtremeWorks Premier support entitlement for covered H35388 equipment. Its stated service characteristic is advanced hardware replacement, with a 4-hour AHR service level. It is a support service SKU and does not represent physical network hardware.
No. Extreme Networks 98007-H35388 is a service entitlement for covered equipment. It adds Premier support and a 4-hour advanced hardware replacement service level to the associated H35388 hardware designation rather than supplying a network device.
AHR means advanced hardware replacement. For 98007-H35388, the 4-hour designation identifies the advanced hardware replacement service level attached to covered equipment. This characteristic is relevant when selecting the required replacement level for a supported hardware environment.
The service is associated with H35388 equipment. Match the H35388 hardware designation to the equipment being maintained before selecting coverage. The entitlement supplies the Premier support tier and 4-hour advanced hardware replacement characteristic for that supported equipment.

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