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Create Free Business Account| Pricing Type | Quote/Contract |
| Mpn | 98007-H34835 |
| Product Supported | EWP PREMIER 4HR AHR H34835 |
| Support Hours | Contact vendor |
| Covered Period | Varies by contract |
| Provided Support | 4‑hour Advanced Hardware Replacement (AHR) |
| Service Location | Regional vendor dispatch |
| Service Description | Advanced Hardware Replacement and vendor support escalation |
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4‑hour AHR provides vendor‑initiated advanced hardware replacement for covered Extreme devices; exact entitlements and response expectations are defined in your contract.
Eligibility is confirmed via Extreme Networks entitlement validation tied to the device serial number and the active EWP PREMIER contract.
Yes. Actual replacement timelines depend on regional logistics and part availability; your contract includes geographic limitations and exceptions.
Open a case with Extreme support referencing the product entitlement; Extreme will triage the issue and dispatch replacement parts per the AHR workflow.

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