
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Support subscription / contract |
| Product Supported | EWP PREMIER 4HR AHR H30136 |
| Support Hours | Contact vendor for support hours and regional coverage |
| Covered Period | Contract term sold separately; contact Extreme Networks |
| Provided Support | Premier 4‑hour advanced hardware replacement (AHR) |
| Service Description | Contact Extreme Networks for service scope, eligible SKUs, and geographic terms |
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4‑hour Advanced Hardware Replacement (AHR) designates that eligible hardware will be prioritized for parts dispatch and replacement so you can restore hardware capacity faster than standard service levels. Exact on‑site time and eligibility depend on the hardware SKU and your geographic region; confirm with Extreme Networks.
This SKU represents the Premier 4‑hour AHR offering; device eligibility varies by product family and serial number. Provide your device serials to Extreme or your reseller to validate coverage and map the support SKU to specific hardware.
The SKU specifies accelerated hardware replacement and priority handling; on‑site engineer dispatch policies can vary by region and contract — contact Extreme Networks to confirm whether engineer dispatch is included or available as an add‑on.
This Premier offering elevates response priority and parts logistics to support a substantially faster replacement experience (4‑hour AHR) compared with standard next‑business‑day (NBD) or return‑for‑repair warranties, reducing operational exposure for critical services.

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