
| Pricing Type | Fixed Term |
| Product Supported | Citrix Software |
| Bundle Support | 24x7 Technical Support |
| Covered Period | 3 Years |
| Provided Support | Phone Support |
| Service Characteristic | Electronic Service Delivery |
| Compliance Standards | Not Specified |
| Service Type | Technical Support Service |
| Remote Onsite | Remote |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Remote |
| Service Description | 24x7 Citrix Support Software Maintenance with Phone Support and Electronic Delivery |
| Certification Vendor | Citrix |
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The service includes 24x7 phone support for Citrix software maintenance.
It is delivered electronically, which simplifies activation and administration.
The maintenance term is 3 years.
It is best for teams running production Citrix environments that need around-the-clock technical support.

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