
| Pricing Type | Subscription |
| Product Supported | VMware production environments |
| Bundle Support | Support and Subscription Production |
| Covered Period | 3 Year |
| Provided Support | Phone support |
| Service Characteristic | 24 x 7 x 30 Minute |
| Service Type | Technical support |
| Remote Onsite | Remote |
| Service Duration | 3 Year |
| Service Location | Remote |
| Service Description | 24 x 7 x 30 Minute technical support and subscription service |
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It provides 24x7 technical support with phone access and a 30-minute response target.
The service duration is 3 years.
Yes. The service is positioned for production environments that need continuous technical coverage.
The source data specifies phone support as the delivery method.

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