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Create Free Business Account| Pricing Type | Contact vendor for pricing and term |
| Product Supported | EW software TAC S22075 (MPN 97000-S22075) |
| Support Hours | Varies — confirm with Extreme Networks |
| Covered Period | Contact Extreme Networks to confirm term and coverage |
| Support Channel | Phone and web portal (subject to vendor terms) |
| Provided Support | Technical Assistance Center (TAC) access (entitlement) |
| Service Location | Remote via Extreme support channels |
| Service Description | Vendor TAC entitlement for troubleshooting and escalation |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
This SKU denotes entitlement to Extreme Networks’ Technical Assistance Center (TAC) services. It documents vendor-level troubleshooting and case escalation. Exact response commitments and service hours depend on the terms agreed with Extreme Networks—contact your account team for details.
Activation typically requires registering the entitlement with Extreme Networks and associating it to your account or affected assets. Work with your Extreme reseller or account manager to complete activation and confirm coverage.
Entitlement can be associated with devices or licenses per your agreement. Confirm asset mapping requirements with Extreme Networks during order placement to ensure proper coverage.
Service levels, including response targets, are defined in the Extreme Networks support agreement. Request the Service Description and Statement of Support from your account representative for SLAs and escalation matrices.

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