Keep production systems covered with a service plan built for operational continuity. EW SOFTWARE AND TAC delivers 3-year on-site maintenance with 8x5 support and next-business-day response, giving infrastructure teams a defined path to restore service when hardware issues arise. For environments where downtime carries real cost, on-site coverage matters. It reduces the friction of remote-only troubleshooting and helps accelerate resolution with support delivered at your location. The 3-year term also simplifies planning, extending protection across a meaningful lifecycle window instead of forcing annual renewals and fragmented coverage. This service is a practical fit for teams that need predictable support economics and faster recovery than break-fix alternatives can provide. It is designed to protect the value of deployed equipment while supporting day-to-day reliability across business-critical operations.