
| Pricing Type | Service |
| Product Supported | EW TAC OS VIM5-4X |
| Bundle Support | Software support and upgrade coverage |
| Covered Period | 3 Year |
| Provided Support | Technical support |
| Service Characteristic | 24/7 coverage with release updates |
| Service Type | Technical support and software upgrade service |
| Remote Onsite | Remote |
| Duration Hours | 26,280 hours |
| Service Duration | 3 Year |
| Service Location | Remote |
| Service Description | Provides 24/7 technical support, software maintenance, and release updates for licensed perpetual software. |
| Certification Vendor | Extreme Networks |
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It covers technical support, software maintenance, and minor and major release updates for licensed perpetual software.
The service term is 3 years.
Yes. The service provides 24/7 access to technical experts.
It is intended for licensed software application products and suites on a perpetual basis.

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